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Diagnostic Service
Training Needs Assessment
A structured process for understanding capability gaps and setting priorities before programmes or annual plans are designed.
Founded in 2013
Delivery in 125+ cities
In-person · online · in-house
Overview
From a broad training request to a needs-led decision
The assessment may review goals, roles and available evidence, with interviews or information-gathering methods agreed with the institution.
✓ Define audiences and roles
✓ Analyse gaps and priorities
✓ Map topics and levels
✓ Recommend delivery pathways
What does this pathway deliver?
Practical assessment with controlled scope
No data is collected or tool used beyond the institution’s approved need.
01
Strategic Context
Understand priorities and expected change.
02
Roles and Capabilities
Define what each level needs for success.
03
Available Evidence
Balance data and stakeholder insight.
04
Actionable Priority
Turn findings into a realistic plan.
How we work
Assessment stages
Tools and timing are scaled to organisation size and purpose.
01
Understand the Need
Define the challenge, audience and required outcome.
02
Design the Pathway
Select content, method and duration.
03
Select Expertise
Match experts and destination to the goal.
04
Deliver
Manage learning and supporting services.
05
Follow Up
Turn outcomes into practical next steps.
Outcomes this pathway prioritises
Potential outputs
Final deliverables are defined in the scope of work.
01
Needs map
Scope and indicators are agreed with the institution before delivery.
02
Audience-level priorities
Scope and indicators are agreed with the institution before delivery.
03
High-impact gaps
Scope and indicators are agreed with the institution before delivery.
04
Learning-pathway proposal
Scope and indicators are agreed with the institution before delivery.
05
Initial sequence and timing
Scope and indicators are agreed with the institution before delivery.
06
A basis for post-delivery measurement
Scope and indicators are agreed with the institution before delivery.
Start the needs assessment
Define the institution, audiences and decisions the assessment should support.